The CEO took off his glasses and rubbed his eyes. No matter how much he looked at the report on his desk, he could coax no sense out of it. Putting it aside, he scanned his desk for another matters that required his attention.
His eyes lit upon a letter that had been written to him and to the President of the company. He had not filed the letter yet, so picked it up to reread it. The letter was from a terminated employee of the company, or rather the employee’s lawyer, spelling out rather specific charges against the employee’s now former manager. The accusations could cause the company some trouble, as they could be interpreted as violating federal regulations.
The manager in question was someone the CEO knew. She had stepped up to head several projects in the company and had volunteered to fill a spot on the leadership council temporarily, taking some burden off the CEO. He liked when people did this, so was willing to overlook such reports of the manager’s, shall we say, deficiencies. He had decided not to investigate these accusations at all, but held on to the letter in case the President thought differently. He didn’t think the President would, as he had his own agenda and pet projects, and didn’t bother much with the needs of the company’s staff.
The letter did remind him that he needed to make arrangements to make the manager in question’s temporary promotion permanent. After all, didn’t she help him out? Staff complained too much anyway. He took the letter, and promptly filed it in the round file under his desk.
He sighed. That was enough of a distraction. He needed to get back to his report.
Picking it up, he read the top of it again. It was the employee engagement results from the survey taken earlier in the year. It had shown, as it had in previous years, the same disturbing data.
I can’t figure it out, the CEO thought, reading the data for the 100th time. Why do the staff feel so strongly that the leadership of this company don’t care about them or their concerns at all?